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TSG UK Forecourt Solutions

Commercial EV Charger Maintenance

The continued growth of electric vehicle adoption has increased the importance of reliable, well-maintained charging infrastructure. To support operators across the UK, TSG offers specialist maintenance programmes covering EV charging equipment and associated electrical infrastructure.

Regular servicing and preventative maintenance help maximise charger performance, support reliability and extend equipment life. Scheduled inspections, testing and software updates can identify potential issues before they impact the user experience.

However, even well-maintained equipment can experience unexpected faults. When issues arise, operators need fast access to experienced engineers who can diagnose problems and restore equipment to service as quickly as possible.

TSG provides both planned maintenance and responsive repair services, helping customers maintain charger availability while minimising disruption to drivers and site operations.

EV charger maintenance service packages and commercial EV charger maintenance programmes

Our EV charger maintenance packages include:
• Planned preventative maintenance
• Fault diagnosis and repair
• Remote monitoring and support
• Software and firmware updates
• Technical advice and engineering assistance
• Remedial works
• Emergency breakdown response

Whether you operate a forecourt, EV charging hub, commercial fleet depot, workplace car park, retail site or public charging network, TSG can deliver a maintenance programme tailored to your operational requirements.
By combining preventative maintenance with responsive support, customers can protect their investment, improve charger availability and maintain a positive charging experience for users.

TSG UK - Commercial EV charge maintenance solutions

On-Call Support

Equipment issues do not always occur during business hours. That’s why TSG offers flexible support options ranging from ad-hoc call-out services to comprehensive service agreements.

Customers can choose from a variety of service levels, from standard help desk support through to fully inclusive 24-hour, seven-day-a-week coverage.

Whether responding to a routine fault on a fuel dispenser, an issue with forecourt technology or a critical EV charging failure, our service teams work to restore operations quickly and efficiently.

Contact us for information on our 24/7 service support packages

TSG UK Forecourt maintenance and support for fuelling and payment solutions

Comprehensive Contracts

Comprehensive contracts provide complete maintenance cover, including travel, labour, parts and materials required to keep equipment operating safely and effectively throughout the contract period.

Customers also benefit from priority response arrangements, with agreed attendance times and service levels defined within the contract.

Planned maintenance visits include functionality testing, inspection, calibration and performance checks on fuel dispensing equipment, forecourt systems and EV charging infrastructure, helping to maintain reliability while reducing the likelihood of unexpected downtime.

Note: Excludes Weights & Measures inspection fees where applicable.

TSG UK Forecourt maintenance and support

Non-Comprehensive Contracts

For customers who do not require comprehensive cover, TSG also offers flexible non-comprehensive maintenance agreements.

These arrangements can include scheduled preventative maintenance, calibration visits and priority response support when faults occur. This allows customers to benefit from planned servicing while retaining the flexibility to manage maintenance requirements according to their operational needs.

Note: Visits are charged in accordance with standard non-comprehensive contract rates.