Wash FAQs

Information on Wash Solutions...

1. How do I know which car wash system is right for my site?

Our team will assess your site layout, customer volume and business goals to recommend the most suitable solution. Whether you operate a small forecourt, a high-throughput service station or a fleet depot, we’ll help you choose a system that fits your needs. TSG offers solutions for commercial vehicle washing, including truck and bus wash systems, which are ideal for fleet operators looking to maintain a clean and professional image.

2. What brand of car wash do you supply and install?

TSG UK supplies and installs Kärcher car wash systems, a globally recognised brand known for innovation, reliability and performance.

3. What types of car wash are available from Kärcher?

TSG UK offers a range of Kärcher wash systems, including:

• CWB3 KLEAN!STAR – a compact, high-performance gantry wash
• KLEAN!STAR Q – a premium gantry system with advanced features and customisation options

4. Can I customise the look and feel of my car wash?

Yes. Kärcher systems offer a range of customisation options, including branded panels, LED lighting and user interface design. This allows you to align the wash with your site’s branding and create a more engaging customer experience.

5. How long does installation take?

Installation times vary depending on site readiness and system complexity. Typically, a standard gantry wash can be installed and commissioned within a week, following any necessary groundwork or preparation.

6. Can I integrate the car wash with my existing payment or loyalty systems?

Yes. Kärcher systems supplied by TSG UK can be integrated with a variety of payment platforms, loyalty schemes and site management software. This creates a seamless experience for both customers and operators.

7. What are the latest technologies in car washes?

Modern car washes feature advanced automation, water recycling systems, high-efficiency dryers and eco-friendly cleaning agents. Smart diagnostics and remote monitoring are also becoming more common, helping operators reduce downtime and improve service quality.

8. How environmentally friendly are Kärcher car washes?

Kärcher systems are designed with sustainability in mind. Features such as water recycling, energy-efficient components and biodegradable detergents help reduce environmental impact while maintaining high cleaning standards.

9. What support does TSG UK provide after installation?

TSG UK offers comprehensive aftercare, including technical support, spare parts, remote diagnostics and on-site servicing. Our nationwide team of engineers ensures fast response times and expert assistance when you need it.

10. Does TSG UK offer Planned Preventative Maintenance (PPM) for the Kärcher Car Wash?

Yes. TSG UK provides a Planned Preventive Maintenance (PPM) plan tailored to Kärcher systems. Regular servicing helps maximise uptime, extend equipment life and ensure consistent wash quality.

11. What guarantee comes with a Kärcher Car Wash?

Guarantee terms vary depending on the model and installation. Please get in touch with our team for full details on warranty coverage and service options.

12. How do I attract and retain customers?

Attracting and retaining customers starts with delivering a high-quality wash every time. A clean, well-maintained facility with clear signage and easy access makes a strong first impression. Offering loyalty programmes, seasonal promotions and secure, convenient payment options also helps build customer trust and repeat business.