T-Media FAQs

Information on T-Media

1. What is T-Media?

T-Media is a cloud-based content management system that allows site owners to deliver targeted promotions and engaging media content directly at the fuel dispenser. It helps boost sales, enhance customer experience and drive loyalty through dynamic, scheduled messaging.

2. How does T-Media improve the customer experience?

T-Media transforms the fuelling process into a more engaging experience by displaying vibrant media content and audio messaging. It creates a sense of theatre on the forecourt, encouraging impulse purchases and promoting additional services such as car washes.

3. Where is T-Media installed?

T-Media is installed at the fuel dispenser, using a high-definition 17” digital screen and advanced speaker technology. The display shares the same focal point as fuelling information, ensuring that promotional content reaches a captive audience.

4. What type of content can be displayed?

Site owners can upload images, videos or both. T-Media supports automatic file conversion, allowing content to play without manual formatting. Playlists can be created and scheduled to run at specific times of day for maximum impact.

5. Can  T-Media be used across multiple sites?

Yes. T-Media’s cloud-based functionality allows content to be deployed across a single site or an entire network. This ensures consistent messaging and simplifies campaign management for multi-site operators.

6. How does T-Media help increase sales?

By promoting premium fuel grades, shop items and services such as car washes, T-Media encourages upselling and impulse buying. Retailers can tailor messaging to each nozzle, unlocking powerful cross-promotional strategies and increasing average spend per visit.

7. Is  T-Media easy to use?

Yes. T-Media features simple drag-and-drop functionality for creating playlists and scheduling content. Site owners have full control over what plays, when and where, making it easy to manage promotions in real time.

8. Can  T-Media support in-store screens?

Yes. T-Media can be extended to in-store digital signage, helping retailers highlight daily specials, manage stock and display community messaging. Strategically placed screens guide the customer journey and reinforce the site’s identity.

9. Does  T-Media work with other TSG systems?

T-Media is part of TSG’s integrated control ecosystem and complements other forecourt technologies. It supports seamless site planning and installation, with solutions tailored to each site’s layout and business goals.

10. Who installs and supports T-Media?

TSG UK supplies, installs and maintains T-Media across the country. For dispenser-integrated screens, installation is carried out in line with manufacturer specifications. TSG also installs standalone and in-store media screens, ensuring optimal placement and visibility. Expert support is available for every site, tailored to its layout and business needs.

11. How is data secured in T-Media?

T-Media uses secure cloud infrastructure to protect all uploaded content and user data. Access is restricted to authorised personnel, and all communications between the system and devices are encrypted to prevent unauthorised access or tampering.

12. Can T-Media support content approval workflows?

Yes. T-Media allows site owners to set user permissions and approval processes for content uploads. This ensures that only approved media is published, helping maintain brand consistency and compliance across single sites or wider networks.