TSG Systems FAQs

Information on System Solutions...

1. What types of payment systems are used on forecourts?

Forecourts typically use a mix of payment technologies, including point-of-sale (POS) systems, self-checkouts, mobile payment options, order kiosks and automated payment terminals integrated with fuel dispensers. These systems are designed to offer speed, convenience and flexibility for customers.

2. How do forecourt payment systems ensure security?

Security is a top priority. Modern systems use encryption, tokenisation and compliance with standards such as Payment Card Industry Data Security Standard (PCI DSS) to protect customer data. Some platforms also include AI-driven fraud detection and adaptive authentication to identify suspicious activity in real time.

3. How do payment systems integrate with other forecourt technologies?

Payment systems can integrate with fuel dispensers, forecourt management software, loyalty programmes and back-office systems. This creates a seamless experience for customers and helps operators manage transactions, stock and reporting more efficiently.

4. What are the latest trends in forecourt payment systems?

Key trends include the rise of contactless payments, mobile wallets and real-time transaction processing. There’s also growing interest in cloud-based platforms, 5G connectivity and remote system management to improve uptime and flexibility.

5. What are the regulatory requirements for forecourt payment systems?

Payment systems must comply with financial and data security regulations such as the Payment Card Industry Data Security Standard (PCI DSS), the Payment Services Directive 2 (PSD2) and relevant UK financial laws. Compliance helps protect customer data and ensures legal operation.

6. Who supplies payment solutions for forecourts?

TSG UK Solutions Ltd provides a full range of payment technologies, including POS systems, self-checkouts, order kiosks and integrated payment terminals for fuel dispensers. TSG also offers installation, support and maintenance services tailored to forecourt environments.

7. How can payment systems improve the customer experience?

Fast, reliable and flexible payment options reduce queue times and improve customer satisfaction. Features like contactless payments, loyalty integration and user-friendly interfaces help create a smooth and efficient transaction process.

8. Can payment systems be customised for different site types?

Yes. Payment solutions can be tailored to suit different environments, from small independent forecourts to large multi-lane service stations. Customisation options include branding, hardware configuration and integration with existing systems.