TSG UK Solutions makes secure payments simple

In today’s increasingly fast-paced world, there is no place for queuing, fumbling with notes and waiting for change. Modern life can be stressful, and time is of a premium to many busy shoppers, so retailers are seeking solutions that help to speed up the purchasing process in the store and at the pump. The focus has shifted from traditional cash to quick, effective and secure ways to pay for fuel and commodities.

The use of credit cards and debit cards has been commonplace for some time, but the introduction of contactless technology has been a game changer. Initially, consumers were reluctant to embrace contactless payment, but the pandemic transformed public perception and ‘tap to pay’ became the safest way to buy goods. Now, with the current single transaction limit fixed at £100, its popularity has rocketed.

One solution to help seamlessly drive foot traffic through the store is the provision of self-checkouts, which occupy less space and can handle more customers than the standard counter service. Self-checkouts have proven to expedite the sales process and reduce waiting times, without the need for additional staff. With a focus on speed, convenience and simplicity, this automated shopping experience will drive repeat sales and increase customer loyalty.

Outdoor payment terminals (OPTs) are unattended payment facilities that provide customers with secure self-service transaction options, using contact or contactless payment methods. OPTs are the perfect solution for unmanned stations or for high-traffic sites where customers want to refuel on the move.

Competition in the forecourt sector is fierce, so fuel retailers must ensure that they provide a range of popular payment facilities to satisfy consumer demand and avoid losing business to local rivals.

Credit Card Security

Safe and secure

For both retailers and customers, the most crucial factor of any payment transaction is data security. One isolated case of a data breach can ruin the reputation of a forecourt and consumer trust is often lost forever.

Over the last decade, technological development in payment solutions has made purchasing goods and services swift and painless, however, the protocol surrounding data protection that retailers must abide by is more severe than ever before.

The required standards for payment card security are set by the Payment Card Industry Security Standards Council (PCI SSC), to ensure that regulations are consistent across the globe. Any business that processes, transmits or stores cardholder data must comply with PCI Data Security Standard (PCI DSS) requirements.

These directions define how payment security is implemented and are constantly being developed to counteract the latest techniques employed by fraudsters.

TSG is here to help

TSG Systems is here to help retailers navigate the complex selection of payment solutions, guiding them through the process and simplifying the decision, to establish the right payment system for the business.

TSG has over 30 years of experience in the supply and installation of retail solutions for fuel sites across the UK. With its extensive portfolio of products, TSG can satisfy the needs of any size of operation, from a single independently owned business to a national multi-site network.

TSG UK’s secure payment solutions

FuelPOS

FuelPOS is the industry-leading electronic point of sale (EPOS) system that connects seamlessly with fuel dispensers, price signs, tank level gauges, car washes, electric vehicle charge points and the back office. Fuel POS not only complies with the strict data security regulations enforced by the PCI DSS, but it also exceeds them. Fuel POS was designed to prevent fraud through the increased control of credit card data, operating via a virtual private network (VPN), which encrypts the customer’s identity and payment data as transactions are made and drastically reduces the possibility of data breaches.

Tokheim OASE

OASE

The Tokheim OASE is regulated to PCI DSS standards and facilitates payment at the Fuel POS, accommodating all major credit, debit or fuel cards. This highly secure payment system does not rely on third-party software and reduces the complexity of protocol implementation on the site by using a central switchpoint.

OASE is designed to instantly flag potential fraud, based on the rate at which a buyer submits multiple transactions. TSG supports the end-host service by offering a user-friendly, cloud-based module to manage transactions, stop lists and clear PIN attempts in real time.

Orion Indoor Payment Terminal (IPT)

The Orion IPT is a standalone payment solution that enables transactions via OASE. This highly secure solution is available in two PCI-compliant models, Orion/p and Orion/s, and provides point-to-point encryption (P2PE), accepting a wide variety of bank and fuel cards. Orion is an online-only terminal that delivers a seamless customer experience, with the flexibility for retailers to change acquirers without replacing the equipment.

TSG Systems

Crypto VGA™ Outdoor Payment Terminal (OPT)

The Crypto VGA™ is the most advanced and secure OPT in the energy retail sector. Available either as a standalone unit or integrated into the dispenser, the Crypto VGA™ is fully certified in accordance with the latest PCI approvals. It accepts credit, debit and fuel cards along with the latest technologies, such as contactless and smartphones.

The pre-payment of fuel at the OPT will prevent drive-offs whilst easing the queues in the store, allowing genuine grocery shoppers more time and space to fill their baskets. Consequently, OPTs are proven to increase both fuel and shop sales.

Self-checkout

The self-checkout solution is perfect for consumers who have a small number of purchases to make and wish to pay by card, making it ideally suited for the fuel and convenience retail sector. Customers are able to pay for groceries, car washes and fuel all in one transaction, and in far less time than a standard checkout. A single employee can supervise multiple self-checkouts, assisting customers only when needed, which means faster throughput and greater profit margins for the retailer.

CoffeePay

TSG CoffeePay is a simple system with which customers can pay cashless for their coffee. It is compatible with all market-leading coffee machines and offers various payment options.

CoffeePay is convenient, safe and fast and its user-friendly interface makes it very easy to operate. The hardware is sleek, compact and simple to install next to the coffee machine, and thanks to a comprehensive report to the cloud, the administration is a piece of cake.

CarwashPay

TSG’s self-service CarwashPay system offers customers the convenience of starting a car wash easily via a touchscreen and paying by cash or contactless via the state-of-the-art payment facility. CarwashPay is designed to be user-friendly, everything can be customised, from the text, layout, prices and timings to the payment methods.

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