A New Era in Retail Technology for Forecourts
TSG UK has launched its latest innovation in retail technology, the DFS Order KioskTM, marking a significant step forward in enhancing the customer experience across forecourts. Introduced in May 2025, this cutting-edge solution is designed to streamline food and drink ordering, reduce queues and improve operational efficiency in busy retail and hospitality environments.
As a trusted distributor of Dover Fueling Solutions (DFS) products, TSG continues to expand its portfolio with technologies that meet the evolving needs of modern fuel retail. The DFS Order Kiosk is a prime example of this commitment, offering a sleek, intuitive interface that simplifies transactions and elevates service quality.
In an age where speed and convenience are paramount, the decline in cash usage has driven demand for faster, more secure payment methods. The DFS Order Kiosk addresses this shift by enabling customers to place orders quickly and independently, freeing up staff to focus on other essential tasks. This enhances the customer journey and increases revenue through improved order accuracy and upselling opportunities.
Designed with flexibility in mind, the kiosk is available as a wall-mounted, countertop or standalone unit. Manufactured by Samsung, it boasts a compact, space-saving design that fits seamlessly into any forecourt layout. Its modern, customisable interface is visually appealing and easy to navigate, ensuring a smooth and satisfying user experience.
One of the standout features of the DFS Order Kiosk is its seamless integration with the Prizma ecosystem. This allows retailers to leverage existing infrastructure while introducing a powerful new tool that enhances customer engagement and staff productivity. The kiosk also supports omnichannel capabilities, enabling mobile app and table ordering, remote ordering and integration with established delivery platforms such as Uber Eats and Just Eat, offering a versatile solution for today’s digitally connected consumers
Retailers can expect a range of benefits from adopting the DFS Order Kiosk, including:
- Increased operational efficiency
- Boosted revenue through upselling and faster service
- Reduced order queues
- Improved customer satisfaction
- Fast and cost-effective installation
- A modern, customisable layout
- Compact, space-saving design
- Seamless integration with existing systems
- Enhanced customer journey
- Omnichannel ordering capabilities
With over 30 years of experience supplying and installing retail solutions for fuel sites across the UK, TSG is well-positioned to support retailers in adopting this transformative technology. Whether serving a single independent forecourt or a national network, TSG provides expert guidance and tailored solutions to meet the unique demands of each operation.
The DFS Order Kiosk represents more than just a new product launch: it is a strategic investment in the future of forecourt retail. By embracing this innovative technology, retailers can deliver faster, smarter and more satisfying service, ensuring they remain competitive in an increasingly digital marketplace.
Author: Cheryl Ashton
