TSG Protect FAQs

Information about TSG Protect...

1. What is TSG Protect?

TSG Protect is an advanced energy management system designed to optimise energy usage, reduce costs and support sustainability goals. It connects and controls various energy systems, including EV chargers, solar panels, heat pumps and battery storage, through a single intelligent platform.

2. What does TSG Protect manage?

TSG Protect monitors and controls energy consumption across multiple systems and locations. It supports dynamic load management, predictive maintenance, real-time monitoring and smart control of electrical devices, helping businesses improve efficiency and reduce carbon emissions.

3. How does TSG Protect reduce energy costs?

By leveraging artificial intelligence and machine learning, TSG Protect regulates energy consumption based on building occupancy, weather conditions and system behaviour. It helps prevent grid overload, lowers peak demand and enhances the efficiency of heating, cooling and charging infrastructure.

4. Can TSG Protect integrate with solar energy systems?

Yes. TSG Protect works seamlessly with photovoltaic (PV) systems, monitoring performance and detecting anomalies in real time. It helps maximise self-consumption and ensures that solar energy is used efficiently across the site.

5. Is TSG Protect compatible with all charging stations?

TSG Protect is manufacturer-independent and can be used with up to 120 charging points. It supports remote access, emergency stop functionality, calibration and power setting, making it suitable for a wide range of EV charging infrastructure.

6. What are the benefits of dynamic load management?

Dynamic load management helps prevent grid overload, reduces connection costs and improves the chances of project approval. It also increases uptime through predictive maintenance and protects against overloading of individual charging station groups.

7. Can TSG Protect help with ESG reporting?

Yes. TSG Protect provides graphical displays of measured values and energy data, supporting environmental, social and governance (ESG) reporting. This helps businesses demonstrate compliance with sustainability standards.

8. How does TSG Protect improve system reliability?

TSG Protect offers predictive analysis, remote diagnostics and proactive notifications. These features reduce the need for on-site service calls, improve response times and ensure continuous system performance.

9. Is TSG Protect secure?

Security is a core feature of TSG Protect. It includes a dedicated subnetwork with firewall protection, two-factor authentication and continuous updates to its software and algorithms. This ensures safe and secure data management across all connected systems.

10. What types of businesses can benefit from TSG Protect?

TSG Protect is suitable for any business looking to optimise energy usage, reduce costs and improve sustainability. It is particularly effective for sites with complex energy infrastructure, such as EV hubs, commercial buildings, retail locations, fleet operations and industrial facilities.

11. Can TSG Protect be accessed remotely?

Yes. TSG Protect offers remote access via browser or app, allowing users to monitor and control their energy systems from anywhere. This improves service efficiency and simplifies energy management across multiple locations.

12. Why choose TSG Protect?

TSG Protect offers a comprehensive, intelligent and secure energy management solution from a single source. With 24/7 service support, advanced AI features and seamless integration across energy systems, it helps businesses achieve energy efficiency and operational resilience.