Terms and Conditions
Privacy & Terms and Conditions
Pictures
All images shown on websites are for illustrative purposes only. This means that, in most cases, certain actions are not actually carried out. These images are staged, and no technical work or maintenance is actually carried out.
Privacy Policy
TSG – Technical Services & Solutions respects the privacy of visitors to this website, in particular their rights regarding the automated processing of personal data. We have therefore drawn up and implemented a policy to ensure complete transparency towards our customers regarding the processing of personal data, the purposes for which it is processed, and the options available to you for exercising your legal rights in the best possible way.
Until you consent to the use of cookies and other tracking technologies, we will not place analytical cookies and/or tracking cookies on your computer, mobile phone or tablet.
By continuing to use this website, you agree to these terms and consent to the use of cookies and other tracking technologies, unless we have specified a different method for accepting cookies on our website.
The current version of this privacy policy is the only one that applies when you visit our website, until a new version replaces the current one.
Article 1 – Definitions
Website (hereinafter referred to as “the Website”) TSG – Solutions.com.
Party responsible for the processing of personal data (hereinafter referred to as the “data controller”): TSG Nordic A/S, with its registered office at Birkerød Kongevej 194A, 3460 Birkerød, Denmark.
Article 2 – Access to the website
Access to and use of this website is strictly personal. You must refrain from using the data and information on this website for your own commercial, political or advertising purposes, or for any commercial offers, in particular unsolicited electronic offers.
Article 3 – Content of the website
All trademarks, images, text, comments, illustrations, (animated) images, video footage, sounds and all technical applications used to operate this website and, more generally, all components used on this website, are protected by intellectual property laws. Any reproduction, duplication, use or modification, in whole or in part, of the entire website or any part thereof, including technical applications, without the prior written authorisation of the data controller, is strictly prohibited. The fact that the data controller is unable to respond immediately to any infringement shall not be construed as tacit consent or a waiver of any right to take legal action against the infringing party.
Article 4 – Management of the website
To ensure the website is managed properly, the data controller may, at any time:
To suspend, interrupt, restrict or deny access to the website for a specific category of visitors
Delete any information that may interfere with the functioning of the website, or that contravenes national or international laws, or that breaches internet etiquette
Make the website temporarily unavailable to carry out updates
Article 5 – Liability
The controller is not liable for errors, disruptions, difficulties or malfunctions in the website’s operation which result in the website or its functions being (temporarily) unavailable. You are solely responsible for how you connect to our website. You must take all necessary precautions to protect your equipment and data from threats such as virus attacks on the internet. Furthermore, you are responsible for which websites you visit and what information you seek.
The controller is not liable for any legal proceedings brought against you:
As a result of using the website or services available via the internet or
to breach the terms of this privacy policy
The controller shall not be liable for any damage incurred by you, third parties or your equipment as a result of your connection to or use of the website, and you shall refrain from taking any subsequent (legal) action against the data controller.
If the controller is involved in a dispute arising from your use of this website, he is entitled to claim all resulting damages from you.
Article 6 – Collection of data
Your personal data is collected by TSG and one or more external processors.
Personal data means any information relating to an identified or identifiable natural person (»data subjects«).
An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
The personal data collected on the website is primarily used by the purchaser to maintain a (commercial) relationship with you and, where applicable, to process your orders. It is recorded in an (electronic) register.
Article 7 – Your rights regarding information
Pursuant to Article 13(2)(b) of the GDPR, every data subject has the right to information regarding access to and rectification of, erasure and restriction of the processing of their personal data, as well as the right to object to the processing and the right to data portability.
You can exercise these rights by contacting us at [email protected].
Each request must be accompanied by a copy of a valid ID, on which you must sign and state the address where we can contact you.
You will receive a reply from us within one month of submitting your request.
Depending on the complexity and number of requests, this period may be extended to two months.
Article 8 – Legal obligations
In the event of a suspected breach of any law or regulation by a visitor, and where the authorities require the personal data collected by the data controller, such data will be provided to them following an explicit and reasoned request from those authorities, whereupon such personal data will no longer be protected by the provisions of this privacy policy.
If any information is required in order to access certain features on the website, the data controller will specify that such information is mandatory when requesting it.
Article 9 – Data collected and commercial offers
You may receive commercial offers from the collector. If you do not wish to receive them (any longer), please send us an email at the following address: [email protected].
Your personal data will not be used by our partners for commercial purposes.
If you come across personal data relating to other data subjects whilst visiting our website, you must refrain from collecting, unauthorised use or any other action that constitutes an infringement of the privacy of the data subject in question. The collector shall not be held liable in such circumstances.
Article 10 – Data retention
The data collected is used and retained for the period specified by law.
Article 11 – Cookies
A cookie is a small text file placed on the hard drive of your electronic device when you visit our website. A cookie contains data that allows you to be recognised as a visitor when you visit our website. This enables us to tailor our service to your needs and makes it easier for you to log in to our website. When you visit our website, we inform you about the use of cookies. By continuing to use our website, you consent to their use, unless we seek your consent in other ways. Your consent is valid for a period of 13 months.
We use the following types of cookies on our website:
a. Functional cookies: Such as session and login cookies, used to collect session and login information.
b. Anonymised analytical cookies: To gather information about visits to our website, such as the number of visitors, popular pages and topics. This enables us to tailor our communications and information to the needs of our visitors. We cannot see who is visiting our websites or from which personal device the visit has taken place.
c. Non-anonymised analytical cookies: To gather information about visits to our website, such as the number of visitors, popular pages and topics. This enables us to tailor our communications and information to the needs of our visitors.
d. Tracking cookies: These are cookies used to display relevant adverts. By using these cookies, we can deduce your personal interests. This enables (other) organisations to show you targeted adverts when you visit their website. Tracking cookies enable profiling and result in different categories of people being treated differently when it comes to targeted adverts. Tracking cookies usually process personal data.
2. Specifically, we use the following cookies on our website:
a. Anonymised Google Analytics (analytical cookie)
b. Facebook (tracking cookie)
c. Google AdWords (tracking cookie)
3. When you visit our website, cookies from the data controller and/or third parties may be stored on your device.
Article 12 – Images and products on offer
You cannot derive any rights from the images accompanying an offer on our website.
Article 13 – Applicable law
These terms and conditions are governed by Danish law. The court in the district where the collector has its place of business shall have exclusive jurisdiction in the event of any dispute arising in relation to these matters, unless there is a legal exception.
Article 14 – Contact
For enquiries, product information or information about the website itself, please contact: Sales & Marketing at: [email protected].