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You get the most from your charging infrastructure when the chargers work. Regular maintenance keeps them available, makes them more reliable and extends the life of the equipment.
Planned inspections find wear and early faults before they affect operation. And if a fault still occurs, fast help makes sure it is fixed. Together, that keeps the chargers available and the operation efficient, with as little disruption as possible for the people charging.
Our service programmes keep your charging infrastructure running and give you fast technical help when you need it.
Preventive maintenance covers regular inspections, testing, servicing and performance checks, so problems are found before they grow. The planned visits make the chargers more reliable, extend their life and give a better charging experience.
Even well-maintained equipment can fail because of weather, a component that breaks, software or external damage. When that happens, our service technicians find the fault, repair it and get the charger back in service.
With preventive maintenance, remote diagnostics and help when faults occur, we keep the chargers available, whether they are in a charging network, at a fleet depot or in a charging hub.
A service agreement for EV chargers can include:
Reliability. Chargers that work build trust with the people who use them and keep your business running. Regular servicing keeps them in shape, and fast help fixes faults when they occur.
Longer life. Routine maintenance finds wear before it affects operation. That extends equipment life, makes it easier to plan new investment and saves you replacements that could have been avoided.
Safety. Well-maintained chargers protect both users and site staff. Regular inspections of power supplies, connectors, cables and enclosures catch safety issues in time.
Efficient operation. Planned servicing, software updates and monitoring keep the chargers running. When a fault occurs, fast action from a technician limits the downtime.
Satisfied users. Drivers expect the charger to be free, easy to use and working. It is, when preventive maintenance and help with faults go hand in hand, and that brings them back.
Compliance. Regular maintenance helps you meet current regulations and good practice, so your charging infrastructure is safe and compliant.
our technicians are factory-trained on chargers from several manufacturers
you keep the same service partner when the warranty period ends.
at central warehouses, at satellite stores around the country and in the technician’s van, so more faults can be fixed on the first visit.
Denmark, Sweden, Norway, Finland, Estonia, Latvia and Lithuania, with customer service in your own language.
an HSEQ lead in every country, and technicians safety-trained on both TSG’s and third-party equipment.
The response time is agreed per site and set out in your service agreement. It depends on where the charger is and how serious the fault is: a safety fault comes before cosmetic damage.
We know how much it matters that your charging infrastructure stays in service. That is why our service programmes combine preventive maintenance with technical help when you need it.
Together with you, we draw up a maintenance plan that fits your operation, how heavily the chargers are used and what your site needs to do. That applies whether you have one charger, a fleet depot or a charging network across several countries.
Our team helps with fault reporting, technical guidance, routine servicing and emergency breakdown response. Larger customers can have a dedicated contact who handles planning, performance reviews and future upgrades.
With one service partner for inspections, servicing, repairs and remedial works, you have better control of costs, and your chargers are ready for more people driving electric.
For operators of: fuel stations, charging hubs, fleet depots, workplace car parks, retail sites and public charging networks.
