Customer experience on the way

Highway service stations deal with high levels of traffic and high volumes of ‘occasional’ drivers – making control a key factor in successful forecourt management. Meanwhile, customers expect a good experience, which creates opportunities to combine filling up with extra offerings that enhance drivers’ visits.

High-traffic monitoring

CCTV systems keep a record of all forecourt transactions and allow managers to easily search for images and videos of a specific purchase. What’s more, Automatic Number Plate Recognition reads licence plates and records drive-offs – so that the system can notify employees if a particular plate returns to the service station.

Our projects

In the UK, TSG digitalised and expanded the analogue CCTV system in place at two highway stations from Ron Perry & Son’s.

Ron Perry & Son’s case

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